On-site problem solvers

The right ICT specialist = structure in your environment.

Anyone can hire a single consultant. We do it differently. =ictSolve delivers specialists who integrate into your operational organisation, inventory and centralise all relevant configuration, create clear overviews, and then add automation and self-remediation. The result: structure that lasts, even after we leave.
See our approach Discover MXsoft

=ictProfessionals

Specialists who bring structure.

Our people integrate into your operational organisation. They get up to speed quickly and add value from the first week. How? We use the scaffolding method. Step by step, our specialists build knowledge and structure. Your organisation follows along and eventually takes over.
We are driven, we take initiative, we are on occasion a little contrary, and we bring many years of experience in IT infrastructure.

Our approach

Four steps to lasting value.

We work in four steps. At the end, you own it. MXsoft supports every step.

01

Inventory

We start on the work floor. Our specialists integrate into your operational organisation and use MXsoft to map the configuration of your environment. Queue managers, Linux hosts, Windows servers, you name it. That gives us a clear picture of what is running, how it is set up, and what can be improved.

02

Analysis

The collected configuration comes together in MXsoft: one view, with version history and reports. Our specialists look at the data and identify where improvements can be made. You get feedback based on facts, not gut feeling.

03

Implementation

Now we get to work. Our specialists carry out the improvements in a structured way. Changes go through MXsoft, with forms where you define the choices and approval where needed. Everything is recorded.

04

Handover

Everything we do gets captured in MXsoft. The software stays with you. Everyone in your organisation can access it. We build reports, API integrations and automation to fit your needs. Think self-service forms, automatic actions when something goes wrong, escalations. Your people (and your own AI tools if you want) can carry on independently. Without us.

Powered by MXsoft

The software behind our approach.

Every step of our approach runs on MXsoft: the configuration platform we build ourselves. From the first inventory to the moment your organisation takes over, the data and the control sit in one place.
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Curious what we can do for you?

Feel free to reach out. We are happy to tell you more.